It's important to prioritise the security of payment transactions when conducting business online. Thank you for choosing CM Electrical Wholesalers Ltd. If you have any further questions or require assistance, please don't hesitate to contact our customer service team. We hope this policy clarifies our delivery and returns process. Returns After 28 Days: Returns reported after the 14-day period following dispatch will be eligible for an exchange or a credit note only. Restocking Charge: Any item valued over £500.00 will incur a restocking charge of 15% if returned. If the original packaging of the fitting is defaced or ruined in any way, we cannot issue a refund. Packaging Requirements: Please send all items back in an outer box and additional packaging. We strongly recommend using recorded delivery when returning your parcel. Please ensure that all parts, including screws, instructions, manuals, etc, are included with your return. Return Conditions: The returned fittings must be unused, unwired, and in their original packaging. Please note that the cost of returning the item is your responsibility. If, for any reason, you are not satisfied and do not wish to keep the item, you can return it to us for an exchange or refund. Return Period: From the time of receipt of your purchased item, you have 28 days to decide whether it meets your expectations. Therefore, we have a straightforward returns policy: We want you to be completely satisfied with your purchase from CM Electrical Wholesalers Ltd.
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